Google's AI-Powered Email Response System Expresses Affectionate Messages Unintentionally

This AI incident highlights the importance of trustworthy AI in communication systems. Google's AI-powered email reply system unexpectedly began expressing affectionate messages, showcasing the need for robust safeguards and guardrails in AI development. To join our efforts in promoting safe and secure AI, consider JOIN US. This incident maps to the Govern function in HISPI Project Cerebellum Trusted AI Model (TAIM).

Source

Data from the AI Incident Database (AIID). Cite this incident: https://incidentdatabase.ai/cite/17

Data source

Incident data is from the AI Incident Database (AIID).

When citing the database as a whole, please use:

McGregor, S. (2021) Preventing Repeated Real World AI Failures by Cataloging Incidents: The AI Incident Database. In Proceedings of the Thirty-Third Annual Conference on Innovative Applications of Artificial Intelligence (IAAI-21). Virtual Conference.

Pre-print on arXiv · Database snapshots & citation guide

We use weekly snapshots of the AIID for stable reference. For the official suggested citation of a specific incident, use the “Cite this incident” link on each incident page.