HISPI Project Cerebellum HISPI PROJECT CEREBELLUM

Robot Employee Causes Customer Deterrence Incident at Local Store: Lessons in Responsible AI

An unfortunate AI incident unfolded when a store hired a robot to assist customers, instead causing them distress. This AI incident underscores the importance of responsible AI governance and emphasizes the need for safe and secure AI systems. Ready to help shape the future of trustworthy AI? JOIN US This AI incident maps to the Govern function in HISPI Project Cerebellum Trusted AI Model (TAIM).

Source

Data from the AI Incident Database (AIID). Cite this incident: https://incidentdatabase.ai/cite/64

Data source

Incident data is from the AI Incident Database (AIID).

When citing the database as a whole, please use:

McGregor, S. (2021) Preventing Repeated Real World AI Failures by Cataloging Incidents: The AI Incident Database. In Proceedings of the Thirty-Third Annual Conference on Innovative Applications of Artificial Intelligence (IAAI-21). Virtual Conference.

Pre-print on arXiv · Database snapshots & citation guide

We use weekly snapshots of the AIID for stable reference. For the official suggested citation of a specific incident, use the “Cite this incident” link on each incident page.