Robot Employee Facing Unintended Consequences: A Case Study on AI-Human Interaction and Safety
An intriguing incident unfolded when a store hired an AI robot to assist customers. Unfortunately, the bot's behavior inadvertently frightened patrons away, underscoring the importance of responsible AI governance. This AI incident maps to the Govern function in HISPI Project Cerebellum Trusted AI Model (TAIM). Are you ready to help shape a safer and more secure future for AI? JOIN US
Source
Data from the AI Incident Database (AIID). Cite this incident: https://incidentdatabase.ai/cite/64
Data source
Incident data is from the AI Incident Database (AIID).
When citing the database as a whole, please use:
McGregor, S. (2021) Preventing Repeated Real World AI Failures by Cataloging Incidents: The AI Incident Database. In Proceedings of the Thirty-Third Annual Conference on Innovative Applications of Artificial Intelligence (IAAI-21). Virtual Conference.
Pre-print on arXiv · Database snapshots & citation guide
We use weekly snapshots of the AIID for stable reference. For the official suggested citation of a specific incident, use the “Cite this incident” link on each incident page.