Racially Biased AI Incident: New Zealand Passport Robot Mistakes Applicant

An incident involving a racially biased AI passport robot in New Zealand has highlighted the need for responsible AI governance and safety measures. The applicant of Asian descent was instructed to 'open eyes' during the application process, underscoring the potential harm that can result from unchecked AI systems. This AI incident maps to the Govern function in HISPI Project Cerebellum Trusted AI Model (TAIM). Ready to help shape trustworthy and safe AI? JOIN US

Source

Data from the AI Incident Database (AIID). Cite this incident: https://incidentdatabase.ai/cite/48

Data source

Incident data is from the AI Incident Database (AIID).

When citing the database as a whole, please use:

McGregor, S. (2021) Preventing Repeated Real World AI Failures by Cataloging Incidents: The AI Incident Database. In Proceedings of the Thirty-Third Annual Conference on Innovative Applications of Artificial Intelligence (IAAI-21). Virtual Conference.

Pre-print on arXiv · Database snapshots & citation guide

We use weekly snapshots of the AIID for stable reference. For the official suggested citation of a specific incident, use the “Cite this incident” link on each incident page.