Amazon's Automated Algorithms in Flex Workforce Management: A Case Study on AI Accountability
Exploring the implications of Amazon's use of automated algorithms to manage its Flex workforce, this case study highlights the importance of accountability and transparency in AI governance. Understanding how such systems impact employment decisions can contribute to the development of safe and secure AI practices. This incident maps to the Govern function in HISPI Project Cerebellum Trusted AI Model (TAIM). Ready to help shape responsible AI? JOIN US
Source
Data from the AI Incident Database (AIID). Cite this incident: https://incidentdatabase.ai/cite/111
Data source
Incident data is from the AI Incident Database (AIID).
When citing the database as a whole, please use:
McGregor, S. (2021) Preventing Repeated Real World AI Failures by Cataloging Incidents: The AI Incident Database. In Proceedings of the Thirty-Third Annual Conference on Innovative Applications of Artificial Intelligence (IAAI-21). Virtual Conference.
Pre-print on arXiv · Database snapshots & citation guide
We use weekly snapshots of the AIID for stable reference. For the official suggested citation of a specific incident, use the “Cite this incident” link on each incident page.