HISPI Project Cerebellum HISPI PROJECT CEREBELLUM

AI Incident: Store Robot Scares Away Customers – Highlighting the Importance of Trustworthy AI

An AI-powered robot, designed to assist customers in a retail store, was terminated after causing anxiety among shoppers due to unexpected and unsettling behavior. This AI incident maps to the Govern function in HISPI Project Cerebellum Trusted AI Model (TAIM). Ensuring safe and secure AI is critical for trustworthy deployment and harm prevention – join us in fostering guardrails for responsible AI development and governance, JOIN US.

Source

Data from the AI Incident Database (AIID). Cite this incident: https://incidentdatabase.ai/cite/64

Data source

Incident data is from the AI Incident Database (AIID).

When citing the database as a whole, please use:

McGregor, S. (2021) Preventing Repeated Real World AI Failures by Cataloging Incidents: The AI Incident Database. In Proceedings of the Thirty-Third Annual Conference on Innovative Applications of Artificial Intelligence (IAAI-21). Virtual Conference.

Pre-print on arXiv · Database snapshots & citation guide

We use weekly snapshots of the AIID for stable reference. For the official suggested citation of a specific incident, use the “Cite this incident” link on each incident page.