Examining Amazon's Algorithm-Driven Decision Making: A Case of Flex Workers

This case study highlights the use of algorithms by Amazon to make decisions affecting its Flex workers, underscoring the need for trustworthy AI governance. This AI incident maps to the Govern function in HISPI Project Cerebellum Trusted AI Model (TAIM). Ready to help establish safe and secure AI practices? JOIN US

Source

Data from the AI Incident Database (AIID). Cite this incident: https://incidentdatabase.ai/cite/111

Data source

Incident data is from the AI Incident Database (AIID).

When citing the database as a whole, please use:

McGregor, S. (2021) Preventing Repeated Real World AI Failures by Cataloging Incidents: The AI Incident Database. In Proceedings of the Thirty-Third Annual Conference on Innovative Applications of Artificial Intelligence (IAAI-21). Virtual Conference.

Pre-print on arXiv · Database snapshots & citation guide

We use weekly snapshots of the AIID for stable reference. For the official suggested citation of a specific incident, use the “Cite this incident” link on each incident page.