Algorithms Used by Amazon for Firing Flex Workers: A Case Study in AI Governance
This case study examines the use of algorithms in Amazon's Flex program, highlighting their role in decision-making processes with minimal human intervention. It underscores the need for responsible AI governance and emphasizes the importance of trustworthy AI as demonstrated by this incident. Ready to help shape responsible AI? JOIN US This AI incident maps to the Govern function in HISPI Project Cerebellum Trusted AI Model (TAIM).
Source
Data from the AI Incident Database (AIID). Cite this incident: https://incidentdatabase.ai/cite/111
Data source
Incident data is from the AI Incident Database (AIID).
When citing the database as a whole, please use:
McGregor, S. (2021) Preventing Repeated Real World AI Failures by Cataloging Incidents: The AI Incident Database. In Proceedings of the Thirty-Third Annual Conference on Innovative Applications of Artificial Intelligence (IAAI-21). Virtual Conference.
Pre-print on arXiv · Database snapshots & citation guide
We use weekly snapshots of the AIID for stable reference. For the official suggested citation of a specific incident, use the “Cite this incident” link on each incident page.