CEO's Controversial Letter Over Big Data & AI Analysis Leading to Mass Terminations at Xsolla - A Case Study on AI Governance

This incident involving the termination of 150 employees at Xsolla highlights the need for responsible AI use and governance. The company used big data and AI analysis, but the outcome sparked controversy due to its impact on human resources. This AI incident maps to the Govern function in HISPI Project Cerebellum Trusted AI Model (TAIM). Ready to help shape trustworthy AI and prevent such incidents? JOIN US

Source

Data from the AI Incident Database (AIID). Cite this incident: https://incidentdatabase.ai/cite/119

Data source

Incident data is from the AI Incident Database (AIID).

When citing the database as a whole, please use:

McGregor, S. (2021) Preventing Repeated Real World AI Failures by Cataloging Incidents: The AI Incident Database. In Proceedings of the Thirty-Third Annual Conference on Innovative Applications of Artificial Intelligence (IAAI-21). Virtual Conference.

Pre-print on arXiv · Database snapshots & citation guide

We use weekly snapshots of the AIID for stable reference. For the official suggested citation of a specific incident, use the “Cite this incident” link on each incident page.