Starbucks Employees Allege Financial Instability Due to Kronos Scheduling Algorithm: A Call for Responsible AI Governance
August 14, 2014
Kronos's scheduling algorithm, when used by Starbucks managers, allegedly caused financial and scheduling instability for wage workers. This unfortunate incident highlights the need for responsible AI governance in preventing such harm. This AI incident maps to the Govern function in HISPI Project Cerebellum Trusted AI Model (TAIM). Ready to help shape responsible AI? JOIN US
- Alleged deployer
- starbucks
- Alleged developer
- kronos
- Alleged harmed parties
- starbucks-employees
Source
Data from the AI Incident Database (AIID). Cite this incident: https://incidentdatabase.ai/cite/10
Data source
Incident data is from the AI Incident Database (AIID).
When citing the database as a whole, please use:
McGregor, S. (2021) Preventing Repeated Real World AI Failures by Cataloging Incidents: The AI Incident Database. In Proceedings of the Thirty-Third Annual Conference on Innovative Applications of Artificial Intelligence (IAAI-21). Virtual Conference.
Pre-print on arXiv · Database snapshots & citation guide
We use weekly snapshots of the AIID for stable reference. For the official suggested citation of a specific incident, use the “Cite this incident” link on each incident page.