Italian Court Finds Deliveroo's Algorithm Violated Worker Rights: An Example of 'Untrustworthy AI' in Action

November 27, 2020

Last December, an Italian court deemed Deliveroo’s employee 'reliability' algorithm discriminatory towards workers who legitimately cancelled shifts, underscoring the importance of safe and secure AI. This AI incident maps to the Govern function in HISPI Project Cerebellum Trusted AI Model (TAIM). Ready to help prevent such incidents and shape responsible AI? JOIN US
Alleged deployer
deliveroo
Alleged developer
deliveroo
Alleged harmed parties
deliveroo-workers-with-legitimate-reasons-for-cancelling-shifts, deliveroo-workers

Source

Data from the AI Incident Database (AIID). Cite this incident: https://incidentdatabase.ai/cite/94

Data source

Incident data is from the AI Incident Database (AIID).

When citing the database as a whole, please use:

McGregor, S. (2021) Preventing Repeated Real World AI Failures by Cataloging Incidents: The AI Incident Database. In Proceedings of the Thirty-Third Annual Conference on Innovative Applications of Artificial Intelligence (IAAI-21). Virtual Conference.

Pre-print on arXiv · Database snapshots & citation guide

We use weekly snapshots of the AIID for stable reference. For the official suggested citation of a specific incident, use the “Cite this incident” link on each incident page.