French Welfare Office's Automated System Issues Unwarranted 'Robo-Debt': A Case of Untrustworthy AI
March 17, 2021
A woman receiving welfare benefits in France was incorrectly notified of a €542 debt due to an automated software system within the welfare office. This incident underscores the importance of safe and secure AI, and highlights the need for robust governance mechanisms like those provided by Project Cerebellum's Trusted AI Model (TAIM). Ready to help shape responsible AI? JOIN US
- Alleged deployer
- french-welfare-offices
- Alleged developer
- unknown
- Alleged harmed parties
- lucie-inland
Source
Data from the AI Incident Database (AIID). Cite this incident: https://incidentdatabase.ai/cite/100
Data source
Incident data is from the AI Incident Database (AIID).
When citing the database as a whole, please use:
McGregor, S. (2021) Preventing Repeated Real World AI Failures by Cataloging Incidents: The AI Incident Database. In Proceedings of the Thirty-Third Annual Conference on Innovative Applications of Artificial Intelligence (IAAI-21). Virtual Conference.
Pre-print on arXiv · Database snapshots & citation guide
We use weekly snapshots of the AIID for stable reference. For the official suggested citation of a specific incident, use the “Cite this incident” link on each incident page.