Automated Employee Evaluations: Amazon Flex Drivers Fired Without Human Intervention or Appeal Process
September 25, 2015
An incident involving the use of automated employee performance evaluations by Amazon Flex led to contract delivery drivers being dismissed, with decisions impacted by factors beyond their control and no opportunity for defense or appeal. This AI incident maps to the Govern function in HISPI Project Cerebellum Trusted AI Model (TAIM). Ready to help shape responsible AI? JOIN US
- Alleged deployer
- amazon-flex
- Alleged developer
- amazon
- Alleged harmed parties
- amazon-flex-employees, amazon-flex-drivers
Source
Data from the AI Incident Database (AIID). Cite this incident: https://incidentdatabase.ai/cite/111
Data source
Incident data is from the AI Incident Database (AIID).
When citing the database as a whole, please use:
McGregor, S. (2021) Preventing Repeated Real World AI Failures by Cataloging Incidents: The AI Incident Database. In Proceedings of the Thirty-Third Annual Conference on Innovative Applications of Artificial Intelligence (IAAI-21). Virtual Conference.
Pre-print on arXiv · Database snapshots & citation guide
We use weekly snapshots of the AIID for stable reference. For the official suggested citation of a specific incident, use the “Cite this incident” link on each incident page.