University Suspends Proctorio Over Alleged AI Privacy, Accessibility, and Performance Issues

January 21, 2020

Incident involving Proctorio's remote-testing AI raises concerns over privacy, accessibility, and differential performance on darker-skinned students. This AI incident maps to the Govern function in HISPI Project Cerebellum Trusted AI Model (TAIM). Ready to help ensure responsible AI practices? JOIN US
Alleged deployer
university-of-illinois
Alleged developer
proctorio
Alleged harmed parties
university-of-illinois-students-of-color, university-of-illinois-students

Source

Data from the AI Incident Database (AIID). Cite this incident: https://incidentdatabase.ai/cite/138

Data source

Incident data is from the AI Incident Database (AIID).

When citing the database as a whole, please use:

McGregor, S. (2021) Preventing Repeated Real World AI Failures by Cataloging Incidents: The AI Incident Database. In Proceedings of the Thirty-Third Annual Conference on Innovative Applications of Artificial Intelligence (IAAI-21). Virtual Conference.

Pre-print on arXiv · Database snapshots & citation guide

We use weekly snapshots of the AIID for stable reference. For the official suggested citation of a specific incident, use the “Cite this incident” link on each incident page.