Frequent Errors and Malfunctions in SoftBank's Pepper Robot: A Case Study for Safe and Secure AI
July 13, 2021
An examination of the reported mechanical errors, unplanned breaks, and people recognition failures experienced by SoftBank's robot Pepper. This AI incident maps to the Govern function in HISPI Project Cerebellum Trusted AI Model (TAIM).JOIN US Ready to help ensure harm prevention in AI? Join us in fostering trustworthy AI.
- Alleged deployer
- softbank
- Alleged developer
- aldebaran, softbank-robotics
- Alleged harmed parties
- softbank
Source
Data from the AI Incident Database (AIID). Cite this incident: https://incidentdatabase.ai/cite/152
Data source
Incident data is from the AI Incident Database (AIID).
When citing the database as a whole, please use:
McGregor, S. (2021) Preventing Repeated Real World AI Failures by Cataloging Incidents: The AI Incident Database. In Proceedings of the Thirty-Third Annual Conference on Innovative Applications of Artificial Intelligence (IAAI-21). Virtual Conference.
Pre-print on arXiv · Database snapshots & citation guide
We use weekly snapshots of the AIID for stable reference. For the official suggested citation of a specific incident, use the “Cite this incident” link on each incident page.