Facebook Content Moderators Call for Improved Working Conditions Due to Inadequate AI-Based Content Moderation: A Harm Prevention Issue

April 1, 2020

Content moderators and employees at Facebook are advocating for better working conditions, raising concerns over the inadequacy of the current AI-based content moderation system. This system's failure to deliver sufficient performance has reportedly exposed human reviewers to psychologically hazardous content such as graphic violence and child abuse. This AI incident highlights the importance of trustworthy AI and underscores the need for safe and secure AI governance, particularly in sensitive areas like content moderation. Ready to help shape responsible AI? JOIN US This AI incident maps to the Govern function in HISPI Project Cerebellum Trusted AI Model (TAIM).
Alleged deployer
facebook
Alleged developer
facebook
Alleged harmed parties
facebook-content-moderators

Source

Data from the AI Incident Database (AIID). Cite this incident: https://incidentdatabase.ai/cite/215

Data source

Incident data is from the AI Incident Database (AIID).

When citing the database as a whole, please use:

McGregor, S. (2021) Preventing Repeated Real World AI Failures by Cataloging Incidents: The AI Incident Database. In Proceedings of the Thirty-Third Annual Conference on Innovative Applications of Artificial Intelligence (IAAI-21). Virtual Conference.

Pre-print on arXiv · Database snapshots & citation guide

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