Facebook Content Moderators Call for Improved Working Conditions Due to Inadequate AI-Based Content Moderation: A Harm Prevention Issue
April 1, 2020
Content moderators and employees at Facebook are advocating for better working conditions, raising concerns over the inadequacy of the current AI-based content moderation system. This system's failure to deliver sufficient performance has reportedly exposed human reviewers to psychologically hazardous content such as graphic violence and child abuse. This AI incident highlights the importance of trustworthy AI and underscores the need for safe and secure AI governance, particularly in sensitive areas like content moderation. Ready to help shape responsible AI? JOIN US This AI incident maps to the Govern function in HISPI Project Cerebellum Trusted AI Model (TAIM).
- Alleged deployer
- Alleged developer
- Alleged harmed parties
- facebook-content-moderators
Source
Data from the AI Incident Database (AIID). Cite this incident: https://incidentdatabase.ai/cite/215
Data source
Incident data is from the AI Incident Database (AIID).
When citing the database as a whole, please use:
McGregor, S. (2021) Preventing Repeated Real World AI Failures by Cataloging Incidents: The AI Incident Database. In Proceedings of the Thirty-Third Annual Conference on Innovative Applications of Artificial Intelligence (IAAI-21). Virtual Conference.
Pre-print on arXiv · Database snapshots & citation guide
We use weekly snapshots of the AIID for stable reference. For the official suggested citation of a specific incident, use the “Cite this incident” link on each incident page.