AI Blunder: Facebook's Mistake in Blocking Small Business Ads – A Call for Responsible AI Governance
November 11, 2020
Facebook's AI incident highlights the need for robust AI governance to prevent harm. Their AI mistakenly blocked advertisements by small and struggling businesses, likely due to excessive reliance on algorithms over human moderation. This AI incident maps to the Govern function in HISPI Project Cerebellum Trusted AI Model (TAIM). Ready to help shape responsible AI? JOIN US
- Alleged deployer
- Alleged developer
- Alleged harmed parties
- small-businesses-on-facebook
Source
Data from the AI Incident Database (AIID). Cite this incident: https://incidentdatabase.ai/cite/220
Data source
Incident data is from the AI Incident Database (AIID).
When citing the database as a whole, please use:
McGregor, S. (2021) Preventing Repeated Real World AI Failures by Cataloging Incidents: The AI Incident Database. In Proceedings of the Thirty-Third Annual Conference on Innovative Applications of Artificial Intelligence (IAAI-21). Virtual Conference.
Pre-print on arXiv · Database snapshots & citation guide
We use weekly snapshots of the AIID for stable reference. For the official suggested citation of a specific incident, use the “Cite this incident” link on each incident page.