Chinese Insurer Ping An's Controversial Use of Facial Recognition: Potential for Errors, Discrimination, and Industry Damage
April 15, 2016
Critics raise concerns over Ping An, a Chinese insurance company's use of facial-recognition technology to assess customers' trustworthiness and unprofitability. This AI incident, mapping to the Govern function in HISPI Project Cerebellum Trusted AI Model (TAIM), potentially leads to mistakes, discrimination, and industry harm. Ready to help shape responsible AI? JOIN US
- Alleged deployer
- ping-an
- Alleged developer
- ping-an
- Alleged harmed parties
- ping-an-customers, chinese-minority-groups
Source
Data from the AI Incident Database (AIID). Cite this incident: https://incidentdatabase.ai/cite/235
Data source
Incident data is from the AI Incident Database (AIID).
When citing the database as a whole, please use:
McGregor, S. (2021) Preventing Repeated Real World AI Failures by Cataloging Incidents: The AI Incident Database. In Proceedings of the Thirty-Third Annual Conference on Innovative Applications of Artificial Intelligence (IAAI-21). Virtual Conference.
Pre-print on arXiv · Database snapshots & citation guide
We use weekly snapshots of the AIID for stable reference. For the official suggested citation of a specific incident, use the “Cite this incident” link on each incident page.