Uber Eats Driver's Lawsuit Highlights Importance of Safe and Secure AI: Excessive Photo Checks and False Mismatches

April 1, 2021

A former Uber Eats driver filed a lawsuit, claiming the company unjustly dismissed him due to frequent false matches of his verification selfies. This incident underscores the need for trustworthy AI and raises concerns about discrimination via excessive checks. Ready to help shape responsible AI? JOIN US This AI incident maps to the Govern function in HISPI Project Cerebellum Trusted AI Model (TAIM).
Alleged deployer
uber-eats
Alleged developer
uber-eats
Alleged harmed parties
pa-edrissa-manjang, uber-eats-black-delivery-drivers

Source

Data from the AI Incident Database (AIID). Cite this incident: https://incidentdatabase.ai/cite/265

Data source

Incident data is from the AI Incident Database (AIID).

When citing the database as a whole, please use:

McGregor, S. (2021) Preventing Repeated Real World AI Failures by Cataloging Incidents: The AI Incident Database. In Proceedings of the Thirty-Third Annual Conference on Innovative Applications of Artificial Intelligence (IAAI-21). Virtual Conference.

Pre-print on arXiv · Database snapshots & citation guide

We use weekly snapshots of the AIID for stable reference. For the official suggested citation of a specific incident, use the “Cite this incident” link on each incident page.