Inaccurate Auto-Insurance Photo Estimates: A Threat to Safe and Secure AI?

April 13, 2021

Repair shop owners and industry groups claim that auto-insurance companies' photo-based repair price estimation can lead to inaccurate estimates, causing vehicles to stay in the shop longer. This incident maps to the Govern function in HISPI Project Cerebellum Trusted AI Model (TAIM). Ready to help establish guardrails for responsible AI and prevent such harm? JOIN US
Alleged deployer
insurance-companies
Alleged developer
ccc-information-services, tractable
Alleged harmed parties
vehicle-repair-shops, vehicle-owners

Source

Data from the AI Incident Database (AIID). Cite this incident: https://incidentdatabase.ai/cite/345

Data source

Incident data is from the AI Incident Database (AIID).

When citing the database as a whole, please use:

McGregor, S. (2021) Preventing Repeated Real World AI Failures by Cataloging Incidents: The AI Incident Database. In Proceedings of the Thirty-Third Annual Conference on Innovative Applications of Artificial Intelligence (IAAI-21). Virtual Conference.

Pre-print on arXiv · Database snapshots & citation guide

We use weekly snapshots of the AIID for stable reference. For the official suggested citation of a specific incident, use the “Cite this incident” link on each incident page.