Automated Content Moderation: Errors Lead to Suppression of pro-Palestinian Posts on Israeli-Palestinian Conflict - A Cautionary Tale for Responsible AI

May 23, 2021

Major social media platforms, Facebook, Instagram, and Twitter, inadvertently restricted millions of pro-Palestinian posts and accounts related to the Israeli-Palestinian conflict, highlighting the importance of safeguards for trustworthy AI. This incident maps to the Govern function in HISPI Project Cerebellum Trusted AI Model (TAIM). Ready to help shape responsible AI? JOIN US
Alleged deployer
facebook, instagram, twitter
Alleged developer
facebook, instagram, twitter
Alleged harmed parties
palestinian-social-media-users, facebook-users, instagram-users, twitter-users, facebook-employees-having-families-affected-by-the-conflict

Source

Data from the AI Incident Database (AIID). Cite this incident: https://incidentdatabase.ai/cite/359

Data source

Incident data is from the AI Incident Database (AIID).

When citing the database as a whole, please use:

McGregor, S. (2021) Preventing Repeated Real World AI Failures by Cataloging Incidents: The AI Incident Database. In Proceedings of the Thirty-Third Annual Conference on Innovative Applications of Artificial Intelligence (IAAI-21). Virtual Conference.

Pre-print on arXiv · Database snapshots & citation guide

We use weekly snapshots of the AIID for stable reference. For the official suggested citation of a specific incident, use the “Cite this incident” link on each incident page.