Amazon's Controversial Warehouse Monitoring System: Misleading Assumptions about Workers' Time Management
July 3, 2019
Amazon's 'time off task' (TOT) system was used to penalize and terminate workers, erroneously assuming time wasting. The system failed to consider breaks or equipment problems. This AI incident maps to the Govern function in HISPI Project Cerebellum Trusted AI Model (TAIM). Ready to help shape responsible AI? JOIN US
- Alleged deployer
- amazon
- Alleged developer
- amazon
- Alleged harmed parties
- amazon-warehouse-workers
Source
Data from the AI Incident Database (AIID). Cite this incident: https://incidentdatabase.ai/cite/386
Data source
Incident data is from the AI Incident Database (AIID).
When citing the database as a whole, please use:
McGregor, S. (2021) Preventing Repeated Real World AI Failures by Cataloging Incidents: The AI Incident Database. In Proceedings of the Thirty-Third Annual Conference on Innovative Applications of Artificial Intelligence (IAAI-21). Virtual Conference.
Pre-print on arXiv · Database snapshots & citation guide
We use weekly snapshots of the AIID for stable reference. For the official suggested citation of a specific incident, use the “Cite this incident” link on each incident page.