Incident: Uber Facial Recognition Locks Out Drivers in India - Harm Prevention and AI Governance
March 13, 2017
Uber drivers in India reported account lockouts, allegedly due to Real-Time ID Check's facial recognition failing to adapt to appearance changes or low lighting conditions. This AI incident maps to the Govern function in HISPI Project Cerebellum Trusted AI Model (TAIM). Ready to help prevent such incidents and ensure safe and secure AI? JOIN US
- Alleged deployer
- uber
- Alleged developer
- uber, azure-cognitive-services
- Alleged harmed parties
- uber-drivers-in-india
Source
Data from the AI Incident Database (AIID). Cite this incident: https://incidentdatabase.ai/cite/418
Data source
Incident data is from the AI Incident Database (AIID).
When citing the database as a whole, please use:
McGregor, S. (2021) Preventing Repeated Real World AI Failures by Cataloging Incidents: The AI Incident Database. In Proceedings of the Thirty-Third Annual Conference on Innovative Applications of Artificial Intelligence (IAAI-21). Virtual Conference.
Pre-print on arXiv · Database snapshots & citation guide
We use weekly snapshots of the AIID for stable reference. For the official suggested citation of a specific incident, use the “Cite this incident” link on each incident page.