Southwest Airlines Crew Scheduling Solver Degenerates Flight Network
December 21, 2022
Southwest Airlines left passengers stranded for days throughout the flight network when Southwest crew scheduling software repeatedly failed to recover from weather-induced flight cancellations.
- Alleged deployer
- southwest-airlines
- Alleged developer
- general-electric
- Alleged harmed parties
- airline-passengers
Source
Data from the AI Incident Database (AIID). Cite this incident: https://incidentdatabase.ai/cite/432
Data source
Incident data is from the AI Incident Database (AIID).
When citing the database as a whole, please use:
McGregor, S. (2021) Preventing Repeated Real World AI Failures by Cataloging Incidents: The AI Incident Database. In Proceedings of the Thirty-Third Annual Conference on Innovative Applications of Artificial Intelligence (IAAI-21). Virtual Conference.
Pre-print on arXiv · Database snapshots & citation guide
We use weekly snapshots of the AIID for stable reference. For the official suggested citation of a specific incident, use the “Cite this incident” link on each incident page.