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AI Incidents

AI-Powered Transcription Services Allegedly Leak Confidential Workplace Discussions

October 2, 2024

AI-powered meeting assistants, such as Otter.ai’s OtterPilot and Zoom's AI Companion, have reportedly shared sensitive and private conversations beyond the intended audience. These AI tools, which are set to automatically record and distribute meeting transcripts, allegedly sent confidential discussions after participants had left the meeting, the consequences of which led to unintended exposure of proprietary information, privacy breaches, and potential reputational harm.
Alleged deployer
alex-bilzerian, unnamed-venture-capital-investors, employees, employers, companies, organizations
Alleged developer
otter.ai, zoom
Alleged harmed parties
alex-bilzerian, unnamed-venture-capital-investors, employees, employers, companies, organizations

Source

Data from the AI Incident Database (AIID). Cite this incident: https://incidentdatabase.ai/cite/811

Data source

Incident data is from the AI Incident Database (AIID).

When citing the database as a whole, please use:

McGregor, S. (2021) Preventing Repeated Real World AI Failures by Cataloging Incidents: The AI Incident Database. In Proceedings of the Thirty-Third Annual Conference on Innovative Applications of Artificial Intelligence (IAAI-21). Virtual Conference.

Pre-print on arXiv · Database snapshots & citation guide

We use weekly snapshots of the AIID for stable reference. For the official suggested citation of a specific incident, use the “Cite this incident” link on each incident page.