California Homeowner Reportedly Loses Insurance After Purported Aerial Imagery-Based Roof Assessment
April 6, 2024
A California homeowner's insurance policy was reportedly not renewed after CSAA relied on aerial imagery, purportedly analyzed by an AI system, to assess the roof as having reached the end of its life. The homeowner, Cindy Picos, reportedly commissioned an independent inspection suggesting the roof had a decade of remaining life, but CSAA declined to reverse the decision. The insurer reportedly did not provide the imagery for review.
- Alleged deployer
- csaa-insurance-group
- Alleged developer
- vexcel-group, unspecified-developer-of-aerial-imagery-risk-analysis-system
- Alleged harmed parties
- homeowners-affected-by-ai-assisted-insurance-nonrenewals, homeowners, cindy-picos
Source
Data from the AI Incident Database (AIID). Cite this incident: https://incidentdatabase.ai/cite/1082
Data source
Incident data is from the AI Incident Database (AIID).
When citing the database as a whole, please use:
McGregor, S. (2021) Preventing Repeated Real World AI Failures by Cataloging Incidents: The AI Incident Database. In Proceedings of the Thirty-Third Annual Conference on Innovative Applications of Artificial Intelligence (IAAI-21). Virtual Conference.
Pre-print on arXiv · Database snapshots & citation guide
We use weekly snapshots of the AIID for stable reference. For the official suggested citation of a specific incident, use the “Cite this incident” link on each incident page.