Year-long AI Surveillance Pilot in Two South Australian Aged Care Facilities Reportedly Overwhelmed Staff with False Positives
March 1, 2021
Between March 2021 and March 2022, an AI-enabled video and audio monitoring system was trialed in two South Australian aged care facilities. According to an independent audit commissioned by South Australia Health, the system produced over 12,000 false alerts, overwhelming staff and contributing to at least one missed real incident. The report concluded the system did not reach accuracy levels acceptable to staff or management during the pilot.
- Alleged deployer
- south-australia-health
- Alleged developer
- sturdie-trade-services
- Alleged harmed parties
- residents-and-staff-of-northgate-house, residents-and-staff-of-mount-pleasant-district-hospital, northgate-house, mount-pleasant-district-hospital
Source
Data from the AI Incident Database (AIID). Cite this incident: https://incidentdatabase.ai/cite/1109
Data source
Incident data is from the AI Incident Database (AIID).
When citing the database as a whole, please use:
McGregor, S. (2021) Preventing Repeated Real World AI Failures by Cataloging Incidents: The AI Incident Database. In Proceedings of the Thirty-Third Annual Conference on Innovative Applications of Artificial Intelligence (IAAI-21). Virtual Conference.
Pre-print on arXiv · Database snapshots & citation guide
We use weekly snapshots of the AIID for stable reference. For the official suggested citation of a specific incident, use the “Cite this incident” link on each incident page.