Pieces Technologies' Clinical AI Systems Allegedly Marketed With Misleading Performance Claims
September 18, 2024
The Texas Attorney General announced a settlement with Pieces Technologies following allegations that the company misrepresented the accuracy of its healthcare AI systems used for clinical documentation. The state concluded that marketing claims about low error and hallucination rates may have misled hospitals and clinicians relying on the tools in patient care settings. The settlement imposed restrictions on future claims and required greater transparency around performance and risk.
- Alleged deployer
- pieces-technologies-inc.
- Alleged developer
- pieces-technologies-inc.
- Alleged harmed parties
- public-health, patients, healthcare-institutions, epistemic-integrity, clinicians
Source
Data from the AI Incident Database (AIID). Cite this incident: https://incidentdatabase.ai/cite/1324
Data source
Incident data is from the AI Incident Database (AIID).
When citing the database as a whole, please use:
McGregor, S. (2021) Preventing Repeated Real World AI Failures by Cataloging Incidents: The AI Incident Database. In Proceedings of the Thirty-Third Annual Conference on Innovative Applications of Artificial Intelligence (IAAI-21). Virtual Conference.
Pre-print on arXiv · Database snapshots & citation guide
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