Values Statement: We believe AI should cause no harm, but enhance the quality of human life, by proactively adopting our AI Governance framework.

Evidence-based Transparent For governance

AI Incidents

TAIM catalog Map Data source & citation

Automated Email Responses: A Step Towards Responsible AI in Gmail

Google is reportedly testing an AI feature that can automatically reply to emails on behalf of users. This development, while aimed at enhan...

Revisiting Google's Smart Reply Feature for Enhanced Responsible AI

Google recently made adjustments to its Smart Reply feature due to instances where the AI suggested users send 'I love you'. This incident u...

Google Inbox: AI-Powered Response Suggestions in Emails

Explore how Google's Inbox, a pioneering email service, utilized AI to suggest response options for incoming emails, potentially shaping the...

Streamlining Communication: Google Introduces AI-Powered Email Response Feature

Google has rolled out a new feature for its Gmail service, which uses artificial intelligence (AI) to write responses on your behalf. This A...

Google's Automated Email Response Feature: A Step Towards Safe and Secure AI Integration

Exploring the implications of Google's Smart Reply feature, which allows computers to answer emails on behalf of users. Discussing the poten...

Examining the Impact of Google Inbox's New Smart Replies on AI Governance

Google's latest feature for Gmail's Inbox, Smart Replies, utilizes machine learning to suggest quick responses for emails. While this techno...

Gmail's 'Haha, Thanks!' Suggested Reply: A Look at Responsible AI in Action

In an unexpected turn of events, Google's Gmail service has been generating a suggestive response to certain emails. This incident highlight...

Google Introduces Autoreply Feature: A Step Towards Safe and Secure AI

Google has unveiled a new autoreply feature designed to streamline email communication. This development marks an important stride in the re...

Google Discontinues Support for Third-Party AI Integration via Reply

Google has announced the end of support for its smart reply integration service, Reply, which allowed third-party apps to incorporate automa...

Desktop Gmail Users to Opt Out of Smart Reply Feature Amidst Controversy

Google is set to offer an opt-out feature for the Smart Reply function in its Desktop version of Gmail, following concerns about AI's limita...

Incident Analysis: Gmail's Smart Reply Misattribute Sent Messages as 'Sent from my iPhone'

Recently, Google's AI-powered feature, Smart Reply, mistakenly attributed messages as sent 'from my iPhone'. This incident underscores the n...

The Boundary between Humans and AI in Brand Communication: A Case Study on Gmail's Smart Reply

In the rapidly evolving landscape of artificial intelligence, understanding the intersection of people and machines is crucial. Google's Gma...

Data source

Incident data is from the AI Incident Database (AIID).

When citing the database as a whole, please use:

McGregor, S. (2021) Preventing Repeated Real World AI Failures by Cataloging Incidents: The AI Incident Database. In Proceedings of the Thirty-Third Annual Conference on Innovative Applications of Artificial Intelligence (IAAI-21). Virtual Conference.

Pre-print on arXiv · Database snapshots & citation guide

We use weekly snapshots of the AIID for stable reference. For the official suggested citation of a specific incident, use the “Cite this incident” link on each incident page.