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AI Incidents

TAIM catalog Map Data source & citation Failure Files™

Amazon A.I. Making Cell Phone Cases Gets It Horribly Wrong (NSFW)

Recently, an AI-powered smartphone case designed by Amazon was found to display inappropriate content unexpectedly. The case, which uses a m...

Centrelink's debt recovery system lacks transparency and treated some customers unfairly, ombudsman finds

A recent investigation by the Australian Government Ombudsman revealed that Centrelink's debt recovery system lacked transparency, leading t...

Centrelink debt scandal: report reveals multiple failures in welfare system

A recent report has highlighted multiple shortcomings in the welfare system, underscoring the importance of responsible AI governance and ha...

Centrelink debt letter scandal worsens

A recent report by the Australian National Audit Office has revealed that a flawed AI system used by Centrelink, the government's social ser...

A union claims almost every Centrelink debt letter is wrong and will bring a 'perfect storm' of complaints

The Community and Public Sector Union (CPSU) has raised concerns over the accuracy of Centrelink debt letters, potentially leading to a surg...

Centrelink 'Robo-Debt' Program Unclear, Unreasonable And Unfair: Ombudsman

The Australian Government's Centrelink 'Robo-Debt' program has faced criticism over its unclear processes, lack of reasonable justification,...

Government Rejects Findings From Centrelink Robo-Debt Inquiry

Recently, an inquiry into the controversial Centrelink robo-debt scheme concluded that the algorithm used was both unfair and inaccurate. Ho...

20,000 people sent Centrelink 'robo-debt' notices found to owe less or nothing

A review revealed that over 20,000 Centrelink recipients received automated debt notices based on inaccurate data. The investigation found t...

'This is a joke': fighting Centrelink’s robo-debt, one year on

Exploring the ongoing fight against Centrelink's automated debt recovery system, Robo-Debt, and its impact on Australian citizens. Understan...

Centrelink: Tax office says it cannot be blamed for automated debt recovery system's failings

The Australian Taxation Office (ATO) has defended its automated debt recovery system after criticism over incorrect assessments and mistakes...

Government is using false figures to defend its robo-debt system

Recent investigations have uncovered potential discrepancies in the data provided by the government regarding its robo-debt system. Critics...

Centrelink scandal: tens of thousands of welfare debts wiped or reduced

In a significant development, the Australian government's Centrelink agency has reviewed thousands of welfare debt cases, either wiping or r...

Data source

Incident data is from the AI Incident Database (AIID).

When citing the database as a whole, please use:

McGregor, S. (2021) Preventing Repeated Real World AI Failures by Cataloging Incidents: The AI Incident Database. In Proceedings of the Thirty-Third Annual Conference on Innovative Applications of Artificial Intelligence (IAAI-21). Virtual Conference.

Pre-print on arXiv · Database snapshots & citation guide

We use weekly snapshots of the AIID for stable reference. For the official suggested citation of a specific incident, use the “Cite this incident” link on each incident page.