Bankrate's Resumption of AI-Generated Content Allegedly Continuing to Produce Inaccurate and Misleading Information
June 30, 2023
Bankrate, and its sister site CNET, both owned by Red Ventures, resumed publishing AI-generated articles claiming thorough human fact-checking. However, new articles are alleged to contain numerous factual errors, including inaccurate statistics and misleading information. Despite public criticism, the company defended its use of AI and blamed out-of-date datasets for the errors. In addition to the errors, the incident raises questions about the ethical use of AI in journalism, especially given the company's insistence on "fact-checked" content.
- Alleged deployer
- red-ventures, bankrate
- Alleged developer
- red-ventures, bankrate
- Alleged harmed parties
- journalistic-integrity, general-public
Source
Data from the AI Incident Database (AIID). Cite this incident: https://incidentdatabase.ai/cite/577
Data source
Incident data is from the AI Incident Database (AIID).
When citing the database as a whole, please use:
McGregor, S. (2021) Preventing Repeated Real World AI Failures by Cataloging Incidents: The AI Incident Database. In Proceedings of the Thirty-Third Annual Conference on Innovative Applications of Artificial Intelligence (IAAI-21). Virtual Conference.
Pre-print on arXiv · Database snapshots & citation guide
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