Rite Aid Facial Recognition Disproportionately Misidentified Minority Shoppers as Shoplifters
December 20, 2023
Rite Aid used facial recognition technology from October 2012 to July 2020, allegedly leading to disproportionate misidentifications of women, Black, Latino, and Asian shoppers as "likely" shoplifters. The FTC settlement prohibits Rite Aid from using this technology in stores for five years.
- Alleged deployer
- rite-aid
- Alleged developer
- unnamed
- Alleged harmed parties
- rite-aid-customers-who-were-women, rite-aid-customers-who-were-minorities, rite-aid-customers
Source
Data from the AI Incident Database (AIID). Cite this incident: https://incidentdatabase.ai/cite/619
Data source
Incident data is from the AI Incident Database (AIID).
When citing the database as a whole, please use:
McGregor, S. (2021) Preventing Repeated Real World AI Failures by Cataloging Incidents: The AI Incident Database. In Proceedings of the Thirty-Third Annual Conference on Innovative Applications of Artificial Intelligence (IAAI-21). Virtual Conference.
Pre-print on arXiv · Database snapshots & citation guide
We use weekly snapshots of the AIID for stable reference. For the official suggested citation of a specific incident, use the “Cite this incident” link on each incident page.