Meta's AI Chatbots Are Entering Online Support Communities Uninvited
May 20, 2024
Meta's AI chatbots have reportedly begun entering online communities on Facebook, providing responses that mimic human interaction. These chatbots, often uninvited, disrupt the human connection critical for support groups by giving misleading or false information and pretending to share lived experiences.
- Alleged deployer
- meta
- Alleged developer
- meta
- Alleged harmed parties
- facebook-users, facebook-users-in-online-support-communities
Source
Data from the AI Incident Database (AIID). Cite this incident: https://incidentdatabase.ai/cite/700
Data source
Incident data is from the AI Incident Database (AIID).
When citing the database as a whole, please use:
McGregor, S. (2021) Preventing Repeated Real World AI Failures by Cataloging Incidents: The AI Incident Database. In Proceedings of the Thirty-Third Annual Conference on Innovative Applications of Artificial Intelligence (IAAI-21). Virtual Conference.
Pre-print on arXiv · Database snapshots & citation guide
We use weekly snapshots of the AIID for stable reference. For the official suggested citation of a specific incident, use the “Cite this incident” link on each incident page.