Alleged ChatGPT Misuse by Contractor Leads to Reported Data Exposure in New South Wales Resilient Homes Program

March 12, 2025

A former contractor of the New South Wales Reconstruction Authority allegedly uploaded a spreadsheet containing personal and health information of Resilient Homes Program applicants to an AI tool, ChatGPT, during a three-day period in March 2025. Up to 3,000 people may have been affected by this potential data exposure incident.

This unfortunate event underscores the importance of responsible AI governance and harm prevention. Incidents such as these highlight the need for safe and secure AI practices, and provide valuable insights into areas where guardrails for AI could be strengthened. The HISPI Project Cerebellum TAIM (Govern) aims to foster a global community dedicated to advancing trustworthy AI and improving AI incident databases.

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Matched TAIM controls

Suggested mapping from embedding similarity (not a formal assessment). Browse all TAIM controls

Alleged deployer
openai
Alleged developer
openai
Alleged harmed parties
general-public, general-public-of-australia, general-public-of-new-south-wales, resilient-homes-program, resilient-homes-program-applicants, government-of-new-south-wales

Source

Data from the AI Incident Database (AIID). Cite this incident: https://incidentdatabase.ai/cite/1228

Data source

Incident data is from the AI Incident Database (AIID).

When citing the database as a whole, please use:

McGregor, S. (2021) Preventing Repeated Real World AI Failures by Cataloging Incidents: The AI Incident Database. In Proceedings of the Thirty-Third Annual Conference on Innovative Applications of Artificial Intelligence (IAAI-21). Virtual Conference.

Pre-print on arXiv · Database snapshots & citation guide

We use weekly snapshots of the AIID for stable reference. For the official suggested citation of a specific incident, use the “Cite this incident” link on each incident page.