Alleged Issues with Proctorio's Remote-Testing AI Prompted Suspension by University

January 21, 2020

The University of Illinois Urbana-Champaign suspended the use of Proctorio's remote-testing software due to reported issues concerning privacy, accessibility, and differential performance on darker-skinned students. Such incidents highlight the need for responsible AI governance and trustworthy AI practices. For those interested in shaping safe and secure AI practices, JOIN US (HISPI Project Cerebellum TAIM) (Govern). This incident underscores the importance of our AI incident database in preventing harm and establishing guardrails for AI.

Matched TAIM controls

Suggested mapping from embedding similarity (not a formal assessment). Browse all TAIM controls

MEASURE 2.6 — similarity 0.708, rank 1. TAIM detail and related incidents →
MEASURE 2.10 — similarity 0.692, rank 2. TAIM detail and related incidents →
MAP 1.6 — similarity 0.685, rank 3. TAIM detail and related incidents →

Alleged deployer: university-of-illinois
Alleged developer: proctorio
Alleged harmed parties: university-of-illinois-students-of-color, university-of-illinois-students

Source

Data from the AI Incident Database (AIID). Cite this incident: https://incidentdatabase.ai/cite/138

Data source

Incident data is from the AI Incident Database (AIID).

When citing the database as a whole, please use:

McGregor, S. (2021) Preventing Repeated Real World AI Failures by Cataloging Incidents: The AI Incident Database. In Proceedings of the Thirty-Third Annual Conference on Innovative Applications of Artificial Intelligence (IAAI-21). Virtual Conference.

Pre-print on arXiv · Database snapshots & citation guide

We use weekly snapshots of the AIID for stable reference. For the official suggested citation of a specific incident, use the “Cite this incident” link on each incident page.