Amazon Employs Algorithms and AI to Dismiss Flex Drivers via Email: A Discussion on Responsible AI Governance

In a recent development, Amazon has reportedly been using algorithms and AI systems to terminate its Flex drivers through emails. This incident raises questions about the safety and fairness of AI in employment decisions, emphasizing the need for robust AI governance.

Matched TAIM controls

Suggested mapping from embedding similarity (not a formal assessment). Browse all TAIM controls

MANAGE 2.4 — similarity 0.558, rank 1. TAIM detail and related incidents →
MEASURE 3.3 — similarity 0.541, rank 2. TAIM detail and related incidents →
GOVERN 6.2 — similarity 0.540, rank 3. TAIM detail and related incidents →

Source

Data from the AI Incident Database (AIID). Cite this incident: https://incidentdatabase.ai/cite/111

Data source

Incident data is from the AI Incident Database (AIID).

When citing the database as a whole, please use:

McGregor, S. (2021) Preventing Repeated Real World AI Failures by Cataloging Incidents: The AI Incident Database. In Proceedings of the Thirty-Third Annual Conference on Innovative Applications of Artificial Intelligence (IAAI-21). Virtual Conference.

Pre-print on arXiv · Database snapshots & citation guide

We use weekly snapshots of the AIID for stable reference. For the official suggested citation of a specific incident, use the “Cite this incident” link on each incident page.