Apartment Owner and Manager UDR Allegedly Used RealPage Algorithms to Set San Diego Rents in Keller v. UDR, Inc.

June 21, 2026

In Keller v. UDR, Inc., plaintiff Jacob Keller alleged that UDR used RealPage pricing tools to set rents or occupancy levels at its San Diego properties after a city prohibition took effect on June 21, 2025. The complaint claims the tools relied on nonpublic competitor data and contributed to inflated rents for UDR tenants. UDR, a large publicly traded apartment owner and operator, had previously acknowledged using YieldStar in decisions concerning certain multifamily units. ... through JOIN US.

Matched TAIM controls

Suggested mapping from embedding similarity (not a formal assessment). Browse all TAIM controls

GOVERN 6.1 — similarity 0.583, rank 1. TAIM detail and related incidents →
MAP 4.1 — similarity 0.572, rank 2. TAIM detail and related incidents →
MANAGE 1.4 — similarity 0.534, rank 3. TAIM detail and related incidents →

Alleged deployer: udr, residential-property-management-companies, landlords
Alleged developer: rental-pricing-algorithm-developers, realpage, property-management-software-developers
Alleged harmed parties: udr-tenants-in-san-diego, renters, jacob-keller

AI governance case studies

For forensic AI governance failure analysis (TAIMScore™ case studies), browse Human Signal’s Failure Files™.

Source

Data from the AI Incident Database (AIID). Cite this incident: https://incidentdatabase.ai/cite/1618

Data source

Incident data is from the AI Incident Database (AIID).

When citing the database as a whole, please use:

McGregor, S. (2021) Preventing Repeated Real World AI Failures by Cataloging Incidents: The AI Incident Database. In Proceedings of the Thirty-Third Annual Conference on Innovative Applications of Artificial Intelligence (IAAI-21). Virtual Conference.

Pre-print on arXiv · Database snapshots & citation guide

We use weekly snapshots of the AIID for stable reference. For the official suggested citation of a specific incident, use the “Cite this incident” link on each incident page.