HISPI Project Cerebellum HISPI PROJECT CEREBELLUM

Atlantic City Casino-Hotels Allegedly Used Cendyn's Rainmaker AI to Coordinate and Inflate Room Rates

June 28, 2018

Cendyn's Rainmaker AI-powered pricing platform was allegedly used by Atlantic City casino-hotels to coordinate room rates using competitors' non-public pricing and occupancy data. Plaintiffs alleged that the hotels accepted Rainmaker's recommendations about 90% of the time, resulting in anti-competitively high room prices for guests. The use of this technology raises concerns about transparency and fair competition in the hospitality industry. Through contributors—JOIN US—to learn more.

Matched TAIM controls

Suggested mapping from embedding similarity (not a formal assessment). Browse all TAIM controls

Alleged deployer
tropicana-casino-and-resort-atlantic-city, mgm-resorts-international, hotels, harrah's-resort-atlantic-city, hard-rock-international, hard-rock-hotel-and-casino-atlantic-city, companies, casinos, casino-hotels, caesars-entertainment, caesars-atlantic-city-hotel-and-casino, borgata-hotel-casino-and-spa, atlantic-city-casino-hotels-using-rainmaker-pricing-software
Alleged developer
the-rainmaker-group, cendyn-group, ai-powered-dynamic-pricing-software-developers
Alleged harmed parties
hotel-customers, customers, casino-hotel-customers, atlantic-city-casino-hotel-guests-allegedly-charged-anti-competitively-high-room-rates

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Source

Data from the AI Incident Database (AIID). Cite this incident: https://incidentdatabase.ai/cite/1630

Data source

Incident data is from the AI Incident Database (AIID).

When citing the database as a whole, please use:

McGregor, S. (2021) Preventing Repeated Real World AI Failures by Cataloging Incidents: The AI Incident Database. In Proceedings of the Thirty-Third Annual Conference on Innovative Applications of Artificial Intelligence (IAAI-21). Virtual Conference.

Pre-print on arXiv · Database snapshots & citation guide

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