Australian Retailers Reportedly Captured Face Prints of Their Customers without Consent

May 13, 2022

Major Australian retailers allegedly analyzed in-store CCTV footage to capture customers' facial attributes without explicit consent, sparking criticism from consumer advocates. This incident highlights the necessity of trustworthy and safe AI practices, emphasizing the importance of Project Cerebellum's AI governance initiatives. For those interested in shaping responsible AI policies, learn more about how you can contribute to HISPI Project Cerebellum TAIM by Govern here: JOIN US.

Incidents like this underscore the need for robust guardrails for AI and the significance of mapping such incidents to HISPI Project Cerebellum TAIM's Measure function.

Matched TAIM controls

Suggested mapping from embedding similarity (not a formal assessment). Browse all TAIM controls

MEASURE 2.6 — similarity 0.694, rank 1. TAIM detail and related incidents →
MEASURE 2.10 — similarity 0.685, rank 2. TAIM detail and related incidents →
MAP 1.6 — similarity 0.684, rank 3. TAIM detail and related incidents →

Alleged deployer: the-good-guys, kmart, bunnings
Alleged developer: unknown
Alleged harmed parties: the-good-guys-customers, kmart-customers, bunnings-customers

Source

Data from the AI Incident Database (AIID). Cite this incident: https://incidentdatabase.ai/cite/258

Data source

Incident data is from the AI Incident Database (AIID).

When citing the database as a whole, please use:

McGregor, S. (2021) Preventing Repeated Real World AI Failures by Cataloging Incidents: The AI Incident Database. In Proceedings of the Thirty-Third Annual Conference on Innovative Applications of Artificial Intelligence (IAAI-21). Virtual Conference.

Pre-print on arXiv · Database snapshots & citation guide

We use weekly snapshots of the AIID for stable reference. For the official suggested citation of a specific incident, use the “Cite this incident” link on each incident page.