Calgary Malls Deployed Facial Recognition without Customer Consent

June 1, 2018

The unauthorized deployment of Facial Recognition Technology (FRT) in some Calgary-area malls, estimated to approximate customer age and gender without explicit consent, has sparked privacy concerns. This incident highlights the need for trustworthy AI governance and safe and secure AI practices.

For those interested in shaping responsible AI governance and ensuring harm prevention through the use of advanced technologies such as FRT, consider joining Project Cerebellum to contribute to the HISPI Project Cerebellum TAIM (Govern function).

Matched TAIM controls

Suggested mapping from embedding similarity (not a formal assessment). Browse all TAIM controls

MEASURE 2.10 — similarity 0.669, rank 1. TAIM detail and related incidents →
MAP 1.6 — similarity 0.664, rank 2. TAIM detail and related incidents →
MAP 4.1 — similarity 0.642, rank 3. TAIM detail and related incidents →

Alleged deployer: cadillac-fairview
Alleged developer: unknown
Alleged harmed parties: chinook-centre-mall-goers, market-mall-goers

Source

Data from the AI Incident Database (AIID). Cite this incident: https://incidentdatabase.ai/cite/358

Data source

Incident data is from the AI Incident Database (AIID).

When citing the database as a whole, please use:

McGregor, S. (2021) Preventing Repeated Real World AI Failures by Cataloging Incidents: The AI Incident Database. In Proceedings of the Thirty-Third Annual Conference on Innovative Applications of Artificial Intelligence (IAAI-21). Virtual Conference.

Pre-print on arXiv · Database snapshots & citation guide

We use weekly snapshots of the AIID for stable reference. For the official suggested citation of a specific incident, use the “Cite this incident” link on each incident page.