HISPI Project Cerebellum HISPI PROJECT CEREBELLUM

California Homeowner Reportedly Loses Insurance After Purported Aerial Imagery-Based Roof Assessment

April 6, 2024

A California homeowner, Cindy Picos, reportedly experienced non-renewal of her insurance policy after CSAA utilized aerial imagery allegedly analyzed by an artificial intelligence system to assess the roof as having reached its end of life. The homeowner's independent inspection suggested a decade of remaining life for the roof, yet CSAA declined to reconsider their decision. The insurer did not provide the imagery for review.

This incident underscores the importance of trustworthy AI practices in the insurance industry. If you are interested in helping shape responsible AI governance and contributing to the harmonious integration of AI into our lives, JOIN US.

Moreover, incidents like this can be mapped to the HISPI Project Cerebellum TAIM (Govern) to foster a better understanding of the implications of AI decisions in various sectors and improve the overall safety and security of AI systems.

Matched TAIM controls

Suggested mapping from embedding similarity (not a formal assessment). Browse all TAIM controls

Alleged deployer
csaa-insurance-group
Alleged developer
vexcel-group, unspecified-developer-of-aerial-imagery-risk-analysis-system
Alleged harmed parties
homeowners-affected-by-ai-assisted-insurance-nonrenewals, homeowners, cindy-picos

Source

Data from the AI Incident Database (AIID). Cite this incident: https://incidentdatabase.ai/cite/1082

Data source

Incident data is from the AI Incident Database (AIID).

When citing the database as a whole, please use:

McGregor, S. (2021) Preventing Repeated Real World AI Failures by Cataloging Incidents: The AI Incident Database. In Proceedings of the Thirty-Third Annual Conference on Innovative Applications of Artificial Intelligence (IAAI-21). Virtual Conference.

Pre-print on arXiv · Database snapshots & citation guide

We use weekly snapshots of the AIID for stable reference. For the official suggested citation of a specific incident, use the “Cite this incident” link on each incident page.