ChatGPT Reportedly Gave Incorrect Mount Misen Ropeway Hours, Leaving Couple Stranded After Hike in Japan

September 29, 2025

Dana Yao and her husband, Robert, reportedly used ChatGPT to plan a sunset hike on Mount Misen in Japan. They were advised that the last ropeway departed at 5:30 PM, however, the service had already closed by the time they reached the summit, leaving them stranded. Despite their efforts, the couple was unable to find any reliable information about the ropeway schedule using alternative sources. …through JOIN US.

Alleged deployer: travelers, tourists, openai, dana-yao's-husband-robert, dana-yao, chatgpt-users, chatbot-users
Alleged developer: openai, large-language-model-developers, chatbot-developers
Alleged harmed parties: travelers, tourists, epistemic-integrity, dana-yao's-husband-robert, dana-yao, chatgpt-users, chatbot-users

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Source

Data from the AI Incident Database (AIID). Cite this incident: https://incidentdatabase.ai/cite/1635

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McGregor, S. (2021) Preventing Repeated Real World AI Failures by Cataloging Incidents: The AI Incident Database. In Proceedings of the Thirty-Third Annual Conference on Innovative Applications of Artificial Intelligence (IAAI-21). Virtual Conference.

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