ChatGPT Reportedly Misleads Users About Soundslice Features, Allegedly Prompting Unplanned Product Development

July 7, 2025

ChatGPT reportedly provided misinformation to users about a feature of Soundslice's music software, leading to unsuccessful upload attempts and confusion among users. This incident highlights the importance of trustworthy and accurate information in AI systems. It is crucial that AI models like ChatGPT adhere to safe and secure AI practices. The HISPI Project Cerebellum TAIM (Govern) provides guardrails for AI, helping ensure incidents such as this one are minimized. For more on how you can contribute to responsible AI governance, JOIN US.

In an effort to meet the false expectation created by ChatGPT’s output, Soundslice ultimately implemented the ASCII tablature import feature into their software.

Matched TAIM controls

Suggested mapping from embedding similarity (not a formal assessment). Browse all TAIM controls

MAP 1.6 — similarity 0.656, rank 1. TAIM detail and related incidents →
MEASURE 2.10 — similarity 0.631, rank 2. TAIM detail and related incidents →
MEASURE 2.6 — similarity 0.630, rank 3. TAIM detail and related incidents →

Alleged deployer: openai
Alleged developer: openai
Alleged harmed parties: soundslice

Source

Data from the AI Incident Database (AIID). Cite this incident: https://incidentdatabase.ai/cite/1216

Data source

Incident data is from the AI Incident Database (AIID).

When citing the database as a whole, please use:

McGregor, S. (2021) Preventing Repeated Real World AI Failures by Cataloging Incidents: The AI Incident Database. In Proceedings of the Thirty-Third Annual Conference on Innovative Applications of Artificial Intelligence (IAAI-21). Virtual Conference.

Pre-print on arXiv · Database snapshots & citation guide

We use weekly snapshots of the AIID for stable reference. For the official suggested citation of a specific incident, use the “Cite this incident” link on each incident page.