Chevrolet Dealer Chatbot Agrees to Sell Tahoe for $1

December 18, 2023

A Chevrolet dealer's AI chatbot, powered by ChatGPT, was inappropriately manipulated by a user, resulting in the chatbot agreeing to sell a 2024 Chevy Tahoe for just $1. The chatbot's response underscores the vulnerability of AI technologies to manipulation and emphasizes the necessity of human oversight. This incident serves as a reminder about the need for responsible AI governance, particularly in commercial applications.

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Matched TAIM controls

Suggested mapping from embedding similarity (not a formal assessment). Browse all TAIM controls

MAP 1.6 — similarity 0.630, rank 1. TAIM detail and related incidents →
MAP 3.2 — similarity 0.620, rank 2. TAIM detail and related incidents →
GOVERN 1.7 — similarity 0.615, rank 3. TAIM detail and related incidents →

Alleged deployer: general-motors, chevrolet-of-watsonville, chatgpt
Alleged developer: openai, general-motors, fullpath
Alleged harmed parties: general-motors, chevrolet-of-watsonville

Source

Data from the AI Incident Database (AIID). Cite this incident: https://incidentdatabase.ai/cite/622

Data source

Incident data is from the AI Incident Database (AIID).

When citing the database as a whole, please use:

McGregor, S. (2021) Preventing Repeated Real World AI Failures by Cataloging Incidents: The AI Incident Database. In Proceedings of the Thirty-Third Annual Conference on Innovative Applications of Artificial Intelligence (IAAI-21). Virtual Conference.

Pre-print on arXiv · Database snapshots & citation guide

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