Court Rules Deliveroo Used 'Discriminatory' Algorithm

November 27, 2020

In December 2020, an Italian court found that Deliveroo’s 'reliability' algorithm unfairly penalized workers who legitimately cancelled shifts. This ruling emphasizes the need for responsible AI governance and safe and secure practices in AI decision-making. For those interested in shaping trustworthy AI and preventing harm, join HISPI Project Cerebellum to collaborate on the AI incident database. By mapping incidents like this one with our TAIM (Govern) approach, we can work together to ensure fairness in AI algorithms.

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Matched TAIM controls

Suggested mapping from embedding similarity (not a formal assessment). Browse all TAIM controls

MEASURE 2.6 — similarity 0.705, rank 1. TAIM detail and related incidents →
GOVERN 3.1 — similarity 0.699, rank 2. TAIM detail and related incidents →
GOVERN 6.1 — similarity 0.694, rank 3. TAIM detail and related incidents →

Alleged deployer: deliveroo
Alleged developer: deliveroo
Alleged harmed parties: deliveroo-workers-with-legitimate-reasons-for-cancelling-shifts, deliveroo-workers

Source

Data from the AI Incident Database (AIID). Cite this incident: https://incidentdatabase.ai/cite/94

Data source

Incident data is from the AI Incident Database (AIID).

When citing the database as a whole, please use:

McGregor, S. (2021) Preventing Repeated Real World AI Failures by Cataloging Incidents: The AI Incident Database. In Proceedings of the Thirty-Third Annual Conference on Innovative Applications of Artificial Intelligence (IAAI-21). Virtual Conference.

Pre-print on arXiv · Database snapshots & citation guide

We use weekly snapshots of the AIID for stable reference. For the official suggested citation of a specific incident, use the “Cite this incident” link on each incident page.