DoNotPay Allegedly Misrepresented Its AI "Robot Lawyer" Product

March 3, 2023

Class action lawsuit accuses DoNotPay of deceiving customers by claiming its product, an AI-powered 'robot lawyer', has legal credentials or is supervised by a lawyer. It highlights the importance of responsible AI governance and the need for safe and secure AI practices.

For those interested in shaping Project Cerebellum's Harm Prevention efforts through the HISPI Project Cerebellum TAIM (Govern), this incident underscores the necessity of implementing guardrails for AI to prevent misleading claims about AI capabilities.

Matched TAIM controls

Suggested mapping from embedding similarity (not a formal assessment). Browse all TAIM controls

MAP 4.1 — similarity 0.649, rank 1. TAIM detail and related incidents →
GOVERN 6.1 — similarity 0.649, rank 2. TAIM detail and related incidents →
GOVERN 2.2 — similarity 0.648, rank 3. TAIM detail and related incidents →

Alleged deployer: donotpay
Alleged developer: donotpay
Alleged harmed parties: jonathan-faridian, donotpay-customers

Source

Data from the AI Incident Database (AIID). Cite this incident: https://incidentdatabase.ai/cite/497

Data source

Incident data is from the AI Incident Database (AIID).

When citing the database as a whole, please use:

McGregor, S. (2021) Preventing Repeated Real World AI Failures by Cataloging Incidents: The AI Incident Database. In Proceedings of the Thirty-Third Annual Conference on Innovative Applications of Artificial Intelligence (IAAI-21). Virtual Conference.

Pre-print on arXiv · Database snapshots & citation guide

We use weekly snapshots of the AIID for stable reference. For the official suggested citation of a specific incident, use the “Cite this incident” link on each incident page.