Facebook Mistakenly Blocked Small Business Ads

November 11, 2020

Facebook's AI inadvertently obstructed advertisements by small businesses, sparking concerns over increased reliance on algorithms and reduced human moderator oversight. This incident underscores the necessity for safe and secure AI practices and responsible governance, particularly as it pertains to HISPI Project Cerebellum's Map function in ensuring harmonious coexistence of technology and society.

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Matched TAIM controls

Suggested mapping from embedding similarity (not a formal assessment). Browse all TAIM controls

MAP 1.6 — similarity 0.664, rank 1. TAIM detail and related incidents →
MEASURE 2.6 — similarity 0.655, rank 2. TAIM detail and related incidents →
MEASURE 2.10 — similarity 0.653, rank 3. TAIM detail and related incidents →

Alleged deployer: facebook
Alleged developer: facebook
Alleged harmed parties: small-businesses-on-facebook

Source

Data from the AI Incident Database (AIID). Cite this incident: https://incidentdatabase.ai/cite/220

Data source

Incident data is from the AI Incident Database (AIID).

When citing the database as a whole, please use:

McGregor, S. (2021) Preventing Repeated Real World AI Failures by Cataloging Incidents: The AI Incident Database. In Proceedings of the Thirty-Third Annual Conference on Innovative Applications of Artificial Intelligence (IAAI-21). Virtual Conference.

Pre-print on arXiv · Database snapshots & citation guide

We use weekly snapshots of the AIID for stable reference. For the official suggested citation of a specific incident, use the “Cite this incident” link on each incident page.