Incident Analysis: Gmail's Smart Reply Misattribute Sent Messages as 'Sent from my iPhone'

Recently, Google's AI-powered feature, Smart Reply, mistakenly attributed messages as sent 'from my iPhone'. This incident underscores the need for responsible AI governance and the importance of trustworthy AI models in ensuring safe and secure communication. The HISPI Project Cerebellum TAIM provides valuable insights into AI incident management and prevention. Stay engaged with us—JOIN US—to learn more about how we're shaping the future of AI.

Matched TAIM controls

Suggested mapping from embedding similarity (not a formal assessment). Browse all TAIM controls

MANAGE 4.3 — similarity 0.448, rank 1. TAIM detail and related incidents →
MEASURE 2.5 — similarity 0.441, rank 2. TAIM detail and related incidents →
MEASURE 4.2 — similarity 0.438, rank 3. TAIM detail and related incidents →

Source

Data from the AI Incident Database (AIID). Cite this incident: https://incidentdatabase.ai/cite/17

Data source

Incident data is from the AI Incident Database (AIID).

When citing the database as a whole, please use:

McGregor, S. (2021) Preventing Repeated Real World AI Failures by Cataloging Incidents: The AI Incident Database. In Proceedings of the Thirty-Third Annual Conference on Innovative Applications of Artificial Intelligence (IAAI-21). Virtual Conference.

Pre-print on arXiv · Database snapshots & citation guide

We use weekly snapshots of the AIID for stable reference. For the official suggested citation of a specific incident, use the “Cite this incident” link on each incident page.