Gmail’s Inbox Sorting System Reportedly Reduced Visibility of Political Emails and Campaign Calls-to-Action

January 15, 2018

Google's Gmail inbox sorting algorithm has been reportedly affecting the visibility of political emails, potentially impacting call-to-actions such as donations and political actions. This could be a concern related to safe and secure AI practices.
For those interested in shaping responsible AI governance and promoting harm prevention, join us at HISPI Project Cerebellum TAIM (Govern) to map and manage these incidents and ensure the development of trustworthy and reliable AI systems. JOIN US

Matched TAIM controls

Suggested mapping from embedding similarity (not a formal assessment). Browse all TAIM controls

MAP 1.6 — similarity 0.631, rank 1. TAIM detail and related incidents →
GOVERN 6.1 — similarity 0.630, rank 2. TAIM detail and related incidents →
MEASURE 2.10 — similarity 0.626, rank 3. TAIM detail and related incidents →

Alleged deployer: google
Alleged developer: google
Alleged harmed parties: political-organizations, political-candidates

Source

Data from the AI Incident Database (AIID). Cite this incident: https://incidentdatabase.ai/cite/403

Data source

Incident data is from the AI Incident Database (AIID).

When citing the database as a whole, please use:

McGregor, S. (2021) Preventing Repeated Real World AI Failures by Cataloging Incidents: The AI Incident Database. In Proceedings of the Thirty-Third Annual Conference on Innovative Applications of Artificial Intelligence (IAAI-21). Virtual Conference.

Pre-print on arXiv · Database snapshots & citation guide

We use weekly snapshots of the AIID for stable reference. For the official suggested citation of a specific incident, use the “Cite this incident” link on each incident page.