Google AI Overviews Reportedly Misrepresented Pizza Specials at Stefanina's in Wentzville, Missouri

August 19, 2025

Family-owned Stefanina's in Wentzville, Missouri experienced an instance where Google's AI Overviews allegedly misrepresented pizza specials. The misleading information led to customer dissatisfaction when offers were not honored. The restaurant advises patrons to avoid relying on such AI for accurate menu details.

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Matched TAIM controls

Suggested mapping from embedding similarity (not a formal assessment). Browse all TAIM controls

MEASURE 2.10 — similarity 0.643, rank 1. TAIM detail and related incidents →
MAP 1.6 — similarity 0.626, rank 2. TAIM detail and related incidents →
MAP 4.1 — similarity 0.624, rank 3. TAIM detail and related incidents →

Alleged deployer: google
Alleged developer: google
Alleged harmed parties: stefanina's-restaurant-(wentzville-missouri), general-public-of-wentzville-missouri, general-public-of-missouri

Source

Data from the AI Incident Database (AIID). Cite this incident: https://incidentdatabase.ai/cite/1211

Data source

Incident data is from the AI Incident Database (AIID).

When citing the database as a whole, please use:

McGregor, S. (2021) Preventing Repeated Real World AI Failures by Cataloging Incidents: The AI Incident Database. In Proceedings of the Thirty-Third Annual Conference on Innovative Applications of Artificial Intelligence (IAAI-21). Virtual Conference.

Pre-print on arXiv · Database snapshots & citation guide

We use weekly snapshots of the AIID for stable reference. For the official suggested citation of a specific incident, use the “Cite this incident” link on each incident page.